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The Ace of Hearts Accessibility Statement

We are aware that access to any company’s website can be challenging for persons having certain disabilities. And, since each person’s disability is often unique, what may work well for one person, may cause difficulties for another. That’s why our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers, and potential customer’s needs. We are also constantly engaging with the services of professionals to assist and advise us in these matters.

Accessibility on the Ace of Hearts Website

Ace of Hearts provides several methods, features, and policies that can help you with access to our website and/or to our products or services provided. As well as those referred to on our website or by our business. There are also various aids available by third parties which are provided by most browsers.

If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third-party or browser features, please contact us for further assistance.

Disclaimer

We are always looking to improve and anticipate that, from time to time, we will be making modifications to our website that can help you navigate it quickly and easily! This includes making modifications to the accessibility of our website. However, moving closer to this goal will often depend on the knowledge our company has regarding any particular difficulties those using the website might encounter, as well as our available resources, and improvements in technology. Of course, as the website user, you can tell us better than anyone how to improve — so we welcome any suggestions you may have!

Third-Party Applications

Our website may use third-party add-ons or “plug-ins” for certain functions, such as Google Maps, BuySafe Guaranteed, social media feeds, etc. These may or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plug-ins and are unable to modify them to the extent that would accommodate every user of our website.

Our Videos

Our website contains some video elements. Each video will either have close captioning or a text equivalent next to the video.

We Are Always Here to Help!

If you encounter any difficulties with any content on our website because of a disability, please contact us at our toll-free number 888-549-8805 with 24/7 availability.

Please note that the contact number above is strictly for assisting disabled persons, including but not limited to blind and visually impaired persons. Please do not use this number for sales or product information.

You can also send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. These types of emails should be sent to: [email protected] for forwarding to us. Note: if the email is sent to a third party website or mail server for forwarding to us, the third party website or mail servers does not itself read or respond to these emails, but will only forward such email to us without prior review.

If you wish to send us an email explaining the difficulties you’ve encountered, please contact us, and feel free to inform us of your issue in as much detail as possible. Please note that if the email is sent to a third-party website or a different mail server, they will not read or respond to your email. Instead, they will forward the email to us. In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your: name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, or your email address (unless you include it in an email you send to us or to our representatives).

Third-Party Websites

This website may or may not have links to third-party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features. A number (but not all) of links to information about third-party website features as provided by some of these third-party websites are listed here for your convenience. This website has not reviewed these statements and does not render an opinion on their accuracy: